Why Agentic AI Will Fail Without the One Thing It Cannot See
The Quiet Exodus
An ancient story reemerges underneath the AI vs. Humans noise, and it’s causing deepening, widespread damage across organizations. And it’s not what you think. The characters and scenarios in this article introduction are composites drawn from real conditions across the utilities industry. Names, organizations, and identifying details have been fictionalized. Jim Stafford had difficulty falling…
The Human Layer
The article discusses the critical gap between documented procedures and actual workplace practices, known as “tribal knowledge.” As AI systems are implemented in enterprises, they risk executing tasks based on incomplete information, leading to significant failures. To succeed, organizations must recognize and integrate human contextual judgment into AI deployment or face detrimental consequences.
AI ≠ NI
AI does not mean Natural Intelligence. It will not destroy us, but it will destroy the edifices we have built. And we have the chance to rebuild it in our own best interests. We’re all caught up in the excitement, promise and dread of the new baby in the family: AI. Excitement with the unprecedented power…
The Human Layer 